This Privacy Policy explains how the Taniraq application ("Taniraq", "we",
"us"), operated by Torch Corp, collects, uses, and protects your
information when you use the app and related services. By using Taniraq you
agree to the practices described here.
1. Information We Collect
Account information
Your phone number, which is used to create and sign in to your account.
Your name, username, and (optionally) a profile photo and bio.
A password, which is stored only in hashed form (we never store it in plain text).
Your preferred language.
Verification
One-time passcodes (OTP) sent to your phone by SMS to verify your number and secure sign-in and password reset.
Content you provide
Car listings you create, including photos, descriptions, price, year, mileage, and related details.
Reels (short videos) and their thumbnails, captions, and hashtags that you upload.
Comments, likes, shares, follows, and messages you send to other users.
Reports you submit about listings, reels, or users.
Location
The country and province you select for your listings and profile. We do not collect precise GPS location.
Device and usage information
A push-notification device token (so we can send you notifications).
Device platform (iOS or Android) and app version.
Basic technical data such as IP address and request logs, used for security, abuse prevention, and reliability.
Activity within the app (for example, views and interactions) used to rank and personalize the feed.
Payments
When you pay for a promotion or other paid feature, payment is processed by our payment provider (QiCard). We receive a record of the transaction and its status. We do not store your full card number, CVV, or PIN on our servers.
2. How We Use Your Information
To create and operate your account and provide the app's features.
To verify your identity and keep your account secure.
To display your listings and reels to other users and power search and the feed.
To deliver notifications you have enabled.
To process payments for paid features and promotions.
To enable calls and messaging between users.
To detect, prevent, and respond to fraud, abuse, and violations of our terms.
To analyze and improve the performance and quality of the app.
3. How We Share Information
We do not sell your personal information. We share information only as needed to run the service:
With other users: your public profile, listings, reels, comments, and other content you choose to make public are visible to other users.
With service providers who process data on our behalf, including:
SMS provider for sending verification codes.
Push-notification services (Apple Push Notification service, Firebase Cloud Messaging, and Expo) to deliver notifications.
Our payment provider (QiCard) to process payments.
Cloud storage and content-delivery providers to host and serve uploaded media.
Real-time media infrastructure to enable in-app calls.
For legal reasons: when required by applicable law or to protect the rights, safety, and property of our users or Taniraq.
4. Data Retention
We keep your information for as long as your account is active and as
needed to provide the service. When you delete your account, we deactivate
it and remove or anonymize your personal data, except where we are required
to retain certain records (for example, transaction records) for legal,
accounting, or fraud-prevention purposes.
5. Your Choices and Rights
You can view and update your profile information in the app.
You can control push notifications from your device settings.
You can request deletion of your account at any time from within the app
(Delete account) or by contacting us.
You can request access to or correction of your personal data by contacting us at the address below.
6. Security
We use industry-standard measures to protect your information, including
encrypted connections (HTTPS), hashed passwords, and access controls.
No method of transmission or storage is completely secure, but we work to
protect your data and continually improve our safeguards.
7. Children's Privacy
Taniraq is not intended for children under the age of 13 (or the minimum
age required in your jurisdiction). We do not knowingly collect personal
information from children. If you believe a child has provided us with
personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material
changes, we will update the "Last updated" date above and, where
appropriate, notify you in the app. Continued use of Taniraq after changes
take effect means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy
request, contact us at
privacy@taniraq.com.